Engage in Learning

Watch this to see how we create engagement with interactivity, humour, and storytelling:


We create courses with specialist practitioners and customer partners based on experience, real situations and current thinking. Visuals don’t decorate, they illustrate. Interactions aren’t page turners, they engage, provide insight and practice.

Choose when you want to learn, complete courses in one go or bite-size sessions. If you pause your learning, your progress is saved. A simple interface and clear signposting to make navigation instinctive.

Every element of our courses has to pass the “So What” test. What will learners be able to actually do as a result? Learners equipped with immediate and practical tools and techniques for more productive meetings, punchier presentations or improved customer satisfaction!

All courses
Title
Asbestos Awareness
Bringing Presentations Alive
Bringing Presentations Alive (US version)
Coaching Skills
Coaching Skills (US version)
Communicating Performance Expectations
Communicating to Influence
Communicating to Influence (US version)
Conducting a Performance Review
COSHH
Creating Presentation Support Materials
Creating Presentation Support Materials (US version)
Customer Service - Exploring Needs
Customer Service - Exploring Needs (US version)
Customer Service - First Contact
Customer Service - First Contact (US version)
Customer Service - Meeting Needs
Customer Service - Meeting Needs (US version)
Customer Service Essentials
Customer Service Essentials (US version)
Customer Service Knowledge and Attitude
Customer Service Knowledge and Attitude (US version)
Data Protection Act
Dealing with Angry Customers
Dealing with Angry Customers (US version)
Decision Making: Options to Implementation
Decision Making: Options to Implementation (US version)
Defining Performance Management Expectations (US version)
Defining Performance Outcomes (US version)
Developing Key Messages (US version)
Developing Performance (US version)
Developing Team Trust
Developing Team Trust (US version)
Display Screen Equipment
Driving Economically
Driving Safely
Effective Presentation Rehearsal (US version)
Equality and Diversity and Customer Care
Essentials of Equality & Diversity
Establishing Clear Understanding (US version)
Evaluating Performance
Face to Face Performance Evaluation (US version)
Fire Safety
First Aid
Food Safety - Level 2
Giving and Receiving Feedback
Giving and Receiving Feedback (US version)
Goals and Guidelines for High Performance
Growing your Team to High Performance
Growing your Team to High Performance (US version)
Handling Challenging Customers (US version)
Handling Customer Complaints
Handling Customer Complaints (US version)
Handling Difficult Behaviours Effectively (US version)
Handling Questions
Handling Questions Effectively (US version)
Health and Safety - In the Office
Health and Safety - Risks and Responsibilities
How to Act Like a Leader
How to Act Like a Leader (US version)
Improving Group Dynamics
Improving Group Dynamics (US version)
Infection Control
Influencing in Meetings
Influencing in Meetings (US version)
Influencing Teams
Influencing Teams (US version)
Influencing to Win/Win
Influencing to Win/Win (US version)
Information Security
Leader as coach
Leader as coach (US version)
Leading a Meeting
Legionella Awareness
Managing Challenging Behaviour Effectively
Managing Conflict
Managing Conflict (US version)
Managing Meetings (US version)
Manual Handling
Meeting Planning and Preparation
Meeting Planning and Preparation (US version)
Modern Slavery
Monitoring Performance
Monitoring Performance (US version)
Non Verbal Presentation Skills (US version)
Performance Improvement Strategies
Performance Outcomes that Motivate
Personal Protective Equipment
Planning a Powerful Presentation
Planning a Presentation (US version)
Powerful Message and Structure
Preparing for a Formal Review
Preparing for a Performance Review (US version)
Preventing Bribery in Business (Essentials)
Preventing Bribery in Business: Managers
Preventing Money Laundering
Rehearsing for your Presentation
Resolving Common Meeting Problems (US version)
Resolving Meeting Challenges
Safeguarding Adults
Safeguarding Children
Satisfying Challenging Customers
Setting Goals and Guidelines for High Performance
Setting Goals and Guidelines for High Performance (US version)
Setting Performance Expectations
Solving Performance Problems
Solving Performance Problems (US version)
Solving Problems: Definition to Options
Solving Problems: Definition to Options (US version)
Stress at Work
Structuring a Performance Review (US version)
The Sales Through Service Sequence
The Sales Through Service Sequence (US version)
Thinking Creatively
Thinking Creatively (US version)
Using the GROW Model to Coach 1
Using the GROW Model to Coach 1 (US version)
Using the GROW Model to Coach 2
Using the GROW Model to Coach 2 (US version)
Using Words and Voice Effectively
What Makes a Powerful Presentation
What Makes a Powerful Presentation (US version)
What You Say and How You Say It (US version)
Why Manage Performance
Why Manage Performance (US version)
Working at Height
Your Stage Presence