Our courses focus on enhancing performance by developing individuals' knowledge, competencies and skills. Our titles are now used by many leading commercial, governmental, educational and charitable organsiations.

All courses
Age: Realising the Benefits of a an age-diverse workforce
Assert Yourself - How to communicate effectively
Bullying and harassment - effective interventions
Challenging Behaviour
Creating an environment based on Respect
Cultural Awareness in the Workplace
Dealing with Sensitive issues
Developing Leadership Skills - How to manage people effectively
Disability Confident - Working with disabled customers and colleagues
Equality Essentials
Equality Impact Assessment - Advanced Level
Equality Impact Assessment - Foundation Level
Gender Matters - Creating an inclusive workplace for both men and women
Get That Job - A practical guide to the job search process
Handling difficult conversations
Making Teams Work - Valuing the skills of others
Managing Social Media in the Workplace
Maternity and Paternity - The Management Guide
Mental health in the workplace - overview
Mental health in the workplace: good practice
Performance Appraisal - Constructive staff feedback to help unlock individual potential
Race - Creating an inclusive workplace
Relating to your Customers - How to meet and exceed customer expectations
Religion and Belief - Respecting and accommodating faith and belief in the workplace
Sexual Orientation - Respecting lesbian, gay and bisexual people in the workplace
Sexual Orientation - Respecting lesbian, gay and bisexual people in the workplace
Six Steps To Productive Meetings
The Diversity Challenge - Maximising the potential of our diverse workforce
The impact of micro-behaviours
The Inclusive Workplace - Multiple training needs, one solution
The Resilient Mindset - Face the future with confidence
The Trans-Friendly Workplace: A Guide For Managers
Transgender Awareness
Understanding and Tackling Gender Bias At Work
Understanding unconscious bias