Building Rapport Quickly

Course Overview

Aim: Establish how to initiate a conversation by building and maintaining rapport with another person or persons. 

Learning Outcomes

By the end of this module the delegate can: 

  • Understand and utilise verbal and non-verbal mirroring 
  • Explain how to praise others in a sincere way 
  • Recall the 5 different value types 
  • Interpret another person’s communication preferences to build rapport quickly