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Communicating Performance Expectations

Course Overview

Do colleagues know what you expect? Learn how to communicate your expectations positively and clearly. You’ll ensure that you and your colleagues have a shared understanding of objectives, priorities and success criteria.

Key Learning Points:

  • Effective ways of communicating performance expectation
  • Learn how to ensure that set objectives are understood

Course Outcomes:

  • Understand the importance of setting clear expectations to manage performance effectively
  • Describe the specific outcomes you seek to achieve during an expectation/objective setting meeting
  • Understand the benefits to the manager and employee of following the process
  • Implement the process, ensuring understanding is clear throughout

Target Audience

Team Leaders and Managers