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Creating a Good First Impression
Customer Service
Creating a Good First Impression
Introduction
This course is about giving your customers a good first impression of yourself and your organisation.
Benefits Of The Course
- Know how to prepare for and greet customers
- Understand how the way you behave affects how the customer sees you
- Know how to respond appropriately to customers
- Understand the ways in which you can communicate with customers
Course Code:104219CS013