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Freedom of Information Act

Overview

This course provides an overview of the Freedom of Information Act and explains the legal duties when handling, processing and responding to requests for information.

Audience

This course is intended for everyone who:

  • Anyone who works with or can access / view personal, confidential and / or sensitive information
  • Anyone of works for / with an organisation
  • Anyone who works / deals with the general public

    About this course

    The course contains additional resource materials, useful links and a refresher guide.

    Objectives

    In this course you will: 

  • Know the principles and purpose of the Freedom of Information Act
  • Learn about the key terminology associated with the Act
  • Know what a Freedom of Information Request is
  • Learn what information can be requested, and what information is exempt
  • Understand how and why an information request decision can be challenged

    Content

    Here are a few of the topics covered in this course:

    What is freedom of information?  | What is the purpose of the Freedom of Information Act?  | The four principles | What is a ‘public authority’?  | Who is not covered by the Act?  | What is meant by ‘information’?  | Information supplied by the public | What is meant by ‘held’?  | How is information made available to people?  | What is a Freedom of Information request?  | Request requirements | The right to request information | Should all requests be treated formally?  | Ignoring a request | Requested Information that can be legitimately exempted | Other reasons to refuse a FOI request  | Charges and fees  | Freedom of Information and Data Protection  | Freedom of Information and Copyright Law  | Disputes and complaints