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Managing Performance with Connected Conversations

Course Overview

In collaboration with 10Eighty, Marshall E-Learning has created a formal, alternative set of performance appraisals which:

  • equips managers with the skills required to give feedback and motivate employees, but make sure that employees are still reaching organisational goals.
  • help employers become people-centric
  • demonstrates how managers can give regular feedback in order to grow and improve their employees
  • help employees manage their career using the three areas of Intelligent Career Theory.

The course has 6 modules which include high-quality video scenarios with associates from Marshall E-Learning and 10Eighty discussing key issues surrounding modern performance and appraisals best practice.

  • Introduction
  • Coaching conversation - the benefits of a coaching style of conversations
  • The Strength-based approach - focuses on identifying positive aspects of individuals, organisations and communities. Research by Gallup found that doing so results in higher levels of productivity, customer loyalty and employee retention.
  • Helping your employees manage their career - this module provides a framework for understanding what to focus on in career discussions and what employees need to think about when managing their careers.
  • Connected Conversations - this module explores how to lead on successful connected conversations to support performance and career development.
  • Performance review - useful for anyone who has one-to-one meetings with their manager interested in taking a proactive approach to managing their career