KPI's and Individual & Team Performance Assessment
Aim: The delegate will learn about key performance indicators and how to best measure individual and team performance.
By the end of this module the delegate can:
- State what is KPI is where they come from
- Describe why we need to measure business performance
- List at least 4 things that need to be considered when compiling KPI’s
- Recite the link between KPI’s and team performance.