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Customer Service: The Art of Body Language

Course Overview

Our body language speaks volumes, especially when selling. Don't worry you don't need to do an interpretive dance, this module covers some key body language tips.

Learning Objectives:

  • Utilise body language to make more sales

Business Objective:

Increase sales and customer service capability in your business

Audience

All

About Mind Channel

This course module forms part of the Mind Channel micro-learning library which is comprised of similarly short, bite-sized modules, all of which are fun and informative and unlike anything else on the market. The full resource covers everything from personal development to leadership to sales, project management and more. Mind Channel content can be licensed as a complete library and also by subject area, providing users with an eclectic resource for work-skills and personal effectiveness.

The full library is comprised of over 50 modules covering the following core subjects:

  • Career Development
  • Building Your Career Brand
  • Excel
  • Leadership
  • Personal Development and Effectiveness
  • Project Management
  • Sales and Customer Service
  • Mindfulness