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Handling Information - for Health and Social Care

Overview

The importance of good recording, storage of information, and knowing when to share information are described using everyday scenarios.

Audience

This course is aimed at:

  • New members of staff in Healthcare Support Worker roles
  • New members of staff in Adult Social Care Worker roles
  • Any staff members who provide direct care to patients or individuals needing support
  • This course will also be useful for:
  • Staff moving into new roles within their organisation
  • Refreshing the knowledge of any member of staff

    About this course

    This course contains four bite-sized modules that use practice-based scenarios, videos and engaging questions to bring the subject to life.

  • The two modules are:
  • Handling information: agreed ways of working and legislation
  • Secure systems, up-to-date records and reporting issues
  • Each module takes between five and ten minutes to complete; the modules that contain video clips take a little longer. The knowledge element of standard 14 of the Care Certificate is covered in this course. 

    Objectives

    In this course you will learn: 

  • About confidentiality and when to share information
  • The relevant legislation
  • The data protection principles
  • About the secure storage of information
  • The importance of clear recording in care plans
  • How to report concerns about the recording, storage or sharing of information

    Content

    Here are some of the topics covered in this course:

  • Confidentiality of information: Sharing information: The Data Protection Act: The Freedom of Information Act: Care Plans: Reporting concerns.