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It's what you don't say - Understanding body language

Introduction

The way we move our body and the way we say things adds meaning and emphasis to the words we speak.

What you'll learn

This Ready to Go Fundamentals topic will help you:

  • Identify the different types of non-verbal communication
  • Describe why non-verbal communication matters in general, and in the workplace
  • Explain the role of non-verbal communication
  • Promote self-awareness; understand how to manage non-verbal communication
  • Explain how to read non-verbal communication in other people