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Problem Solving Basics

Course Overview

We all have those annoying small problems that often crop up, but what if it’s a big work related problem? In this short module we walk through key steps in the problem solving process, from identifying the key cause to monitoring and tracking solutions.

Learning Objectives:

  • Apply a process to solving problems
  • Come up with and track solutions to problems

Business Objective:

Increase ability of your workforce to solve business problems and issues

Audience

All

About Mind Channel

This course module forms part of the Mind Channel micro-learning library which is comprised of similarly short, bite-sized modules, all of which are fun and informative and unlike anything else on the market. The full resource covers everything from personal development to leadership to sales, project management and more. Mind Channel content can be licensed as a complete library and also by subject area, providing users with an eclectic resource for work-skills and personal effectiveness.

The full library is comprised of over 50 modules covering the following core subjects:

  • Career Development
  • Building Your Career Brand
  • Excel
  • Leadership
  • Personal Development and Effectiveness
  • Project Management
  • Sales and Customer Service
  • Mindfulness