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Working with others - a guide to making a difference

Customer Service

Working with others - a guide to making a difference

Introduction

This course is designed to support you in gaining the skills, knowledge and understanding you require to deliver high levels of customer service. This course covers the learning outcomes and assessment criteria to complete Unit D8 – Work with others to improve customer service.

Benefits Of The Course

  • Improve customer service by working with others
  • Monitor their own performance when improving customer service
  • Monitor team performance when improving customer service
  • Understand how to work with others to improve customer service

Course Code:104219CS009